Privacy Policy

Laviso ("we," "us," or "our") operates laviso.app and develops browser extension products including ChatVault, PromptShelf, TabFlow, ClipboardHub, FocusReader, and AI Workspace. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

We are committed to a privacy-first approach: our products are designed to work locally on your device whenever possible, minimizing the data we ever need to handle. We do not sell your personal information to third parties.

We may collect the following types of information:

• Account Information: If you create an account for license management, we collect your email address.
• Payment Information: When you purchase a product, payment details are processed by our trusted payment partners (Polar, Paddle, or Stripe). We do not store complete payment card details on our servers.
• Usage Analytics: We may collect anonymous, aggregated data about how extensions are used (e.g., which features are activated) to improve our products. This data cannot identify you personally.
• Support Communications: When you contact our support team, we retain message contents to assist you and maintain service quality.

We do not collect: the content of websites you visit, AI conversation content stored locally on your device, your clipboard history, or your full browsing history.

We use the information we collect to:

• Fulfill your software license and verify your purchase
• Provide customer support and respond to your inquiries
• Improve our products based on anonymous usage trends
• Send important updates about products you have purchased
• Comply with applicable legal obligations

We do not use your information for behavioral advertising or profiling, and we do not sell it to any third party for commercial purposes.

Our browser extensions are architecturally designed to keep your data on your device:

• ChatVault: Saved conversations are stored in your browser's local extension storage.
• PromptShelf: Prompt templates are saved locally in your browser.
• ClipboardHub: Clipboard history remains on your device and is never transmitted.
• TabFlow: Tab organization data is stored locally and not synced to our servers.

When an optional cloud sync or backup feature is available, it is always clearly labeled as opt-in and requires your explicit consent before any data leaves your device.

Our extensions request only the permissions necessary for their stated functionality:

• storage: Save your preferences and data locally on your device.
• tabs: Used by TabFlow to read and organize your open tab information.
• activeTab: Used by FocusReader to access the currently active tab for reading mode.
• clipboardRead / clipboardWrite: Used by ClipboardHub to capture and insert clipboard items when you use the feature.
• sidePanel: Used by AI Workspace to display the side panel interface.
• scripting: Used to inject user-interface components into pages where you activate a feature.

We do not use any permission to monitor your browsing activity in the background or without your active engagement with a feature.

We share information only with the following third parties, and only as necessary:

• Payment Processors: Polar, Paddle, or Stripe process your payment. Their respective privacy policies govern how payment data is handled.
• Hosting Infrastructure: Our website is hosted on Cloudflare Pages. Standard request logs (IP address, request metadata) may be retained per Cloudflare's data policy.
• Legal Obligations: We may disclose information if required by applicable law, legal process, or to protect the rights, property, or safety of our users or the public.

We do not share your data with advertisers, data brokers, analytics companies, or any other unrelated third parties.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Portability: Request a machine-readable copy of your data.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.
• Complaint: Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us at support@laviso.app. We will respond within 30 days.

We implement industry-standard security measures to protect the information we handle:

• All data in transit is encrypted using TLS (Transport Layer Security).
• Access to customer data is restricted to authorized personnel only.
• We regularly review and update our security practices.

Despite these measures, no internet transmission or electronic storage system is completely immune to risk. If you suspect unauthorized access to your account or data, please contact us immediately at support@laviso.app.

Our products and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have information about a child, please contact us at support@laviso.app.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to notify affected users via email or through a notice on our website.

We encourage you to review this Privacy Policy periodically. Your continued use of our products after the effective date of any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us using the details below.